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Application System Management (System Support)

System management is defined as the decisions and activities undertaken to ensure the effective and efficient operation, use and support of a system.

The objectives of system management are to:
  1. Ensure effectiveness of the system during its operational life (the system must changes as the business changes).
  2. Prolong the effective life of the system.
  3. Extend the use of the system into other functional areas, or to other users
  4. Maximize the return on investment.
Systems are a costly corporate resource; they must be managed just like any other resource or business function.